Frequently Asked Questions

Do you have minimum order requirements?

  • Yes, we have minimum order requirements for our custom designed gifts. The minimum amount will depend on the type of gift required, shipping destination and event type. Get in touch today and let’s talk about your project.

We do not have minimum orders on our pre packed collection.

How much notice is required for custom gifts?

We like to request 6 weeks lead time for your cutom gifts to allow for sourcing, sample  ordering, box design and subsequent changes. It’s never too soon to order as the more time we have the better prices we can obtain for you and we can ensure we have sourced the very best products for you. If your lead time is less than that please get in touch with your project details and we will try and help if we can!

Where do you deliver?

We deliver all over metropolitan France. Unfortunately, we do not ship internationally yet but we look forward to adding this service at a later stage.

 

What are your delivery times and method?

We use Colissimo for shipping which offers 48 hour delivery. Our processing usually takes 1-3 days depending on stocks.

 

Which forms of payment do you accept?

We accept visa and paypal payments.

 

Will my email address be given to third parties?

No! We use your email address for order confirmation only and if we need to get in touch with you for any reason. If you sign up to our newsletter, we will periodically send you our latest boxes and our offerings for special occasion such as Mother’s Day, Father’s Day etc. as well as discount codes to use on the site.